Privacy Policy
This Privacy Policy describes how Zoom Video Communications, Inc. and its affiliates ("Zoom," "we," "us," or "our") collect, use, and share information in connection with your use of our websites, services, and applications (collectively, the "Services"). We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information in several ways when you interact with our Services. The types of information we may collect include:
- Account information such as your name, email address, phone number, and billing details when you register for an account.
- Profile information including your display name, profile picture, and other details you choose to provide.
- Content and communications generated through your use of our Services, such as meeting recordings, chat messages, files, and transcripts when enabled by the host or user.
- Device and usage information including your IP address, browser type, operating system, device identifiers, and information about how you interact with our Services.
- Cookies and similar technologies that help us understand usage patterns and improve our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To process transactions and send related information.
- To send technical notices, updates, security alerts, and administrative messages.
- To respond to your comments, questions, and customer service requests.
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To detect, investigate, and prevent security incidents and fraudulent or illegal activities.
- To comply with legal obligations and enforce our terms and policies.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who perform services on our behalf.
- With meeting hosts and participants as part of the normal functionality of the Services.
- In response to legal process or government requests as required by applicable law.
- In connection with a merger, acquisition, or sale of assets.
- With your consent or at your direction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our obligations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to opt out of certain processing activities. To exercise these rights, you can contact us through your account settings or reach out to our support team.
Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without appropriate parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team through the support section of our website or by writing to our designated privacy office.
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